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terms & Conditions

Shipping & Delivery

At Maddie’s, we aim to deliver your order smoothly, thoughtfully, and with care — just like everything else we do.
Order Processing
01
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you’ll receive a confirmation email with tracking details.


Delivery Times
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Delivery times vary depending on your location and shipping method. Estimated delivery windows are shown at checkout so you know what to expect before placing your order.


Shipping Costs
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Shipping costs are calculated at checkout based on your delivery address and order size. You’ll always see the full cost before completing your purchase.


UK Delivery
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We currently ship across the United Kingdom. If you’re unsure whether we deliver to your area, feel free to contact us before ordering.


Delays & Exceptions
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Occasional delays can happen due to courier issues, weather conditions, or busy periods. If there’s ever a problem, we’ll do our best to keep you informed.


Incorrect Address
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Please ensure your delivery information is correct at checkout. Maddie’s can’t be responsible for delays or lost orders due to incorrect address details.


Need Help?
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If you have questions about shipping or your order, reach out anytime. We’re always here to help make things right.